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Maintenance
Shopify Subscriptions Live issue fix
02 Jul 11:00 - 02 Jul 12:00 2026 UTC
Estimated duration: 1 hour
Affected services:
Fan Pass Shopify

This release fixes missed subscription renewals by moving renewal fulfillment off the webhook path and into a queued, async pipeline. Renewals are processed more reliably under burst load, and a new hourly reconciliation job catches any orders that still slip through. [Bug fix] Fix for subscription renewal orders not being fulfilled after payment (WU LYF live issue) [Feature] Async SQS-based subscription renewal processing to handle renewal bursts reliably [Feature] Hourly reconciliation job to recover missed or failed renewal fulfillments [Patching] Updated Shopify order webhook handling to enqueue renewals instead of processing them inline [Feature] Structured application and webhook logging for renewal and reconciliation flows

Jun 29, 10:00 AM